Hear What Our Customer Say
a month ago
i change my samsung s22 ultra screen with good price and good quality 👍🏼
Baranesvaran Veeriah
a month ago
Went here cause they have a fast customer service reply in WhatsApp.Went for a battery replacement for an old vivo y17s Service provided is fast. New battery have no issue when recharging(as of now). The battery come w 1 month warranty.
Shop location is in a flat/apartment/condo. Had to park outside since only those resident w access card can enter the parking inside.
Would I recommend? Yes. But of course always do your own due diligence and compare the quote price between a few shop first.
For a battery replacement on a Sunday where a lot of shop are closed I rate IT 5/5
Fast reply 5/5.
Proper receipt is sent to your number after service is done 5/5
MOHAMAD FAZLI
3 months ago
Laptop fan was broken so I found a repair shop nearby, it was really small but filled with professional tools and looked promising. Fixed my laptop really quickly and cleaned(overhauled) the insides. Price is reasonable and service is quick, a very satisfied experience and will come again next time.
Chien
4 months ago
John is friendly and helpful
JC
4 months ago
I had an issue with my laptop where it won't boot up. It was an urgent situation for me because of work related. Likely due to corrupted driver/Windows. Contacted Mr. John and managed to book an appointment the next day (Saturday). Despite the small size of his premise. Mr John's services were exceptional, he explained and offered various solutions in fixing my laptop. He even have various professional equipment to diagnose and repairs technical stuff. "Don't judge book by its cover" eh?
Overall, Highly recommend everyone to come seek services from Mr John !
Muhammad Ridzuan
4 months ago
Bought a new evpad 11p tv box from this seller. The price was competitive, and delivery was really fast. Seller communicated clearly and even followed up after delivery. Very happy with the product quality. Highly recommend for tv box service and new svi cloud / evpad devices.
ram kumar porwal
4 months ago
John is very friendly and helpful to fix my Samsung S9 tablet. I dropped my tablet and inside cable disconnected, he helped to connect it back and taped it too. The price to fix it also reasonable. If in future I need any help for fixing my laptop and tablets, I will ask his help again. Thanks.
Betty
4 months ago
I had a great experience with this laptop service, technicians. Communication was clear and prompt throughout, and everything was explained honestly with no pressure or upselling. The team was professional, transparent about costs, and delivered exactly as promised. It’s refreshing to deal with people who genuinely care about good service. Highly recommended!
Walter L
6 months ago
So impressed with the boss, he is honest, sincere & trustworthy. Most of all, he is full of experiences & definately expert in his field. You will never regret to come to this shop & deal with this boss. Keep up your great job !@
Pao Lin Seow
6 months ago
Very professional service , the boss is very kind and have very good customer service.
ezra ong
7 months ago
Bought frm him an Android Box, works well. Came to his workshop all the way from Batu Kawan. Worth it :)
Faris Rosly
8 months ago
John is a very attentive and helpful person. My pc which I have sent many times to other repair shops, John managed to diagnose the issue in one try! I highly recommend JT Expert Solutions for people who are scratching their heads on their PC issues. Easy 5 stars for JT.
Pilfer
8 months ago
(Translated by Google) The boss is very friendly and explains everything in detail. When there was a problem, the cause was found immediately and fixed in less than half a day. I will come again and highly recommend it! !
(Original)
老板人很亲切 东西都说得很详细 出了问题一下找到原因 不到半天就弄好了 还会再来 强行推荐!!
Zhiwei Tan
9 months ago
I had an amazing service experience with John. He is an incredibly professional and knowledgeable individual. Throughout the entire repair process, he was patient and took the time to explain every detail, especially since I wasn't very familiar with some of the PC parts.
When I asked for upgrade advice, John guided me through the process with great care. He took the time to explain how the CPU and GPU work together and gave me helpful tips on where to stop to avoid overspending on unnecessary upgrades.
What really impressed me was how he shared valuable insights, including which versions of Intel CPUs to avoid due to manufacturing issues. His honesty and expertise really made a difference.
Overall, I had a fantastic experience, and I’ll definitely be returning in the future. I highly recommend John's services!
Jason Yeoh
10 months ago
Just had my acer laptop battery replaced by John. Had to make him work over the weekend, but he finished the job as promised.
It is better to arrange beforehand and confirm if they have parts.
Mel O
11 months ago
Chris Chong
12 months ago
Helpful owner with prompt response, highly recommended.
Clarence Lim
1 year ago
John is a very experience and honest person whom I am so glad I managed to find him. He did a battery change to my Samsung tablet which has already "inflated". He explained clearly to me the risks and what he can do for me. And when I gotten back my Samsung tablet, everything is in good condition and he patiently explained to me what he had done to my tablet. Thank you John for your good job. And his price is very reasonable. Now my Samsung tablet is as good as new to me :)
Oh, and he is very fast too. He knows I needed my tablet for my reading.
Sweeyong Cheok
1 year ago
If you want someone reliable and trustworthy, go for JT Expert Solutions. I have problem getting the settop box that I need but thanks to John Tan, he managed to source 1 for me and hand delivered with added softwares requested. Thank you John for the excellent service. See you again next time when I'm back in Penang.
eric tan
1 year ago
Mr John is expert and help replace psu , overall super good service and flexible thank you so much for the help! We will come back again if need repairing or upgrades.
Dyrk
1 year ago
Professional and honest
TC TAN
2 years ago
I came all the way from Georgetown and needed to repair my laptop since it’s too urgent for me to use it and I tell you what… it’s really worth it! Mr John explained the problem very well and fixed it just in time 👌🏻 Definitely will recommend this shop to everyone
Dee
2 years ago
John is very professional and detailed oriented. He carefully inspect the laptop and advised accordingly on what to repair or change etc. Overall a very good experience & I saved alot to get it fixed here than to purchase another new laptop. 🙏🏻🙏🏻😍😍
Esther Lee
2 years ago
John is very patient and helpful. i called to check if i can get laptop adaptor on the spot, he patiently get more info for me and share if he has suitable stock. definitely will recommend to friends and family if they need IT support!
Lynn Leong
2 years ago
great service, I was completely impressed with their professionalism and customer service.
Kelvin
2 years ago
Mr. John is great! He fixed my pc within a day and was so helpful to carry that enormous XPS pc to my car. Also, some days later he messaged just to check if the pc is working well. Never got such level of good service in a long time…Keep it up Mr. John! Highly recommended place for electronic repairs!
Shailaja Damodaran
2 years ago
Awesome supports and services from Mr. John even in urgent time he managed to solve the problem within few hours. Truly an experienced computer technician.
Miko Mike
2 years ago
Xqrtz Luv
2 years ago
His expertise is second to none. Very helpful and most importantly get things done to your satisfaction
Noel Wong
2 years ago
Cheaper that other places. Replace Ipad Screen. Fast and reliable. Mr. John give me 1 week warranty for the screen. So far so good. Keep it up Mr. John.
Rezza Muhamad