Hear What Our Customer Say

JT Expert - Gadget Repair & Audio-Visual Hub

Rating
4.9

Based on 105 Reviews

Google logo

3 days ago

(Translated by Google) Very satisfactory service. I sent my laptop to have the LCD replaced and the repair process went smoothly. Reasonable price. Recommended for finding a laptop or computer repair shop.

(Original)
Servis sangat memuaskan. Saya hantar laptop untuk tukar LCD dan proses pembaikan berjalan dengan lancar. Harga berpatutan. Recommended untuk mencari kedai repair laptop atau komputer.

NURSYAZANA CHE ROSLI STUDENT

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3 days ago

I had a great service experience with John. He is a professional and knowledgeable individual. Throughout the entire repair process, he took the time to explain every detail, especially since I wasn't very familiar with PC parts.

Replacement of Apple Watch Series 5 battery and screen since 2 months ago, function well and battery lifespan was good .

I would like to recommend this shop.

Wendiyh Ong

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4 weeks ago

(Translated by Google) I brought my computer in for repair on Friday. The shop immediately insisted the screen was damaged and needed replacement, and quoted a price for the repair.

They initially promised to fix it by Friday night, but then changed their mind, saying the screen size was incorrect and it would be delayed until Saturday.

On Saturday morning, they changed their mind again, saying the supplier wasn't open and they couldn't get the parts, so it would be delayed until Monday. I didn't say I didn't give the owner time to handle it;

I just asked if I could get a definite repair result by Monday and expressed my dissatisfaction. The shop simply called and refused to answer, terminating the repair.

The repeated changes to the delivery time, multiple delays, and immediate refusal of service for the slightest dissatisfaction made for a terrible experience.

Then I took it to another shop, and the technician told me the screen wasn't damaged at all, just a loose wire.

This shop owner is truly unscrupulous!

I advise everyone to be careful when choosing this shop to avoid the same situation.

(Original)
我星期五把电脑送过来维修 店家一开始就一口咬定的告知我屏幕损坏需要更换 报价维修

店家原本承诺星期五晚上就可以修好 到了晚上又改口说荧幕尺寸不对,要推迟到星期六

等到星期六早上 又再次变更 说供货商没 有开门拿不到配件 要拖到星期一才能处 理 我不是说没有给时间老板去处理

我只是向老板确认 星期一是否可以确定给 到维修结果 能否修好 表达我的不满 结果店家直接打电话过来 直接表示不接我的 生意直接终止维修

反复不断更改交付时间,多次延期,沟通稍 有不满就直接拒单,体验非常差

然后我拿去别的店修 结果师傅告诉我屏幕根本没有损坏 只是一条线路松动

这家店的老板真的黑!

奉劝各位 朋友谨慎选择这家店,避免遇到同样的情况

wen zaii

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a month ago

Good service, would definitely come for repair again. Please call the phone number 1 hour before your drop by because I heard tauke said he will come if there is appointment only.
Easy to find parking also and parking is free.
It is at 4th floor btw, just call the tauke he will tell you the direction too.

Joyce Yin

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2 months ago

He is very expert in his field. Very friendly.

Eng Hooi

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5 months ago

loo beetheng

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5 months ago

Good cleaning of laptop

Heuer Wong

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5 months ago

(Translated by Google) My TV box was fixed in just a few days. The service was fast and excellent, great! I highly recommend JT Expert.

(Original)
沒幾天就修好了我的電視盒,服務快速良好,讚!很值得向大家推薦的JT Expert 。

lim mengfatt

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5 months ago

Excellent service provided! Honest seller
Thank you for sending the items to my hotel.
Sincerely appreciate your help

Shawn Joanna Tan

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5 months ago

Replacement 5400 mAh battery for a 2 years old OnePlus 12 which is still in great condition. Now the mobile feels fresh out of the box again with 100% juice.

Chua Guan Seng

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5 months ago

N C M

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6 months ago

Amazing hospitality, reasonable price and quick replies too. Need to remember this place only does appointments which is fine either way. Makes everything smoother and well prepared. 10/10 would recommend

F1021 ZAHIRUDDIN

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6 months ago

Aik Sie Lim

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6 months ago

Very good service for clean gaming pc

yolo beast

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6 months ago

John is a super friendly and humble person. Easy to deal with!
Send TVBox for him to repair twice with a very reasonable charges.
And I get a new TVBox from him too… with some FREE GIFT😊.

Keep up the good work and good service, John💪👏🏼

Sean Goh

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7 months ago

eric ng wc

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9 months ago

Lynshiea Too

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10 months ago

SHIN THED TIN

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10 months ago

A very responsible, reliable and professional services provider.

Ron Tan

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11 months ago

(Translated by Google) Excellent and professional service. Will go there again. The price is affordable.

(Original)
Perkhidmatan terbaik dan profesional. Will go there again. Price pn affordable.

Intan Farhana

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12 months ago

Janet CY

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1 year ago

i change my samsung s22 ultra screen with good price and good quality 👍🏼

Baranesvaran Veeriah

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1 year ago

Went here cause they have a fast customer service reply in WhatsApp.Went for a battery replacement for an old vivo y17s Service provided is fast. New battery have no issue when recharging(as of now). The battery come w 1 month warranty.

Shop location is in a flat/apartment/condo. Had to park outside since only those resident w access card can enter the parking inside.

Would I recommend? Yes. But of course always do your own due diligence and compare the quote price between a few shop first.

For a battery replacement on a Sunday where a lot of shop are closed I rate IT 5/5

Fast reply 5/5.

Proper receipt is sent to your number after service is done 5/5

MOHAMAD FAZLI

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1 year ago

Laptop fan was broken so I found a repair shop nearby, it was really small but filled with professional tools and looked promising. Fixed my laptop really quickly and cleaned(overhauled) the insides. Price is reasonable and service is quick, a very satisfied experience and will come again next time.

Chien

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1 year ago

John is friendly and helpful

JC

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1 year ago

I had an issue with my laptop where it won't boot up. It was an urgent situation for me because of work related. Likely due to corrupted driver/Windows. Contacted Mr. John and managed to book an appointment the next day (Saturday). Despite the small size of his premise. Mr John's services were exceptional, he explained and offered various solutions in fixing my laptop. He even have various professional equipment to diagnose and repairs technical stuff. "Don't judge book by its cover" eh?

Overall, Highly recommend everyone to come seek services from Mr John !

Muhammad Ridzuan

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1 year ago

Bought a new evpad 11p tv box from this seller. The price was competitive, and delivery was really fast. Seller communicated clearly and even followed up after delivery. Very happy with the product quality. Highly recommend for tv box service and new svi cloud / evpad devices.

ram kumar porwal

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1 year ago

John is very friendly and helpful to fix my Samsung S9 tablet. I dropped my tablet and inside cable disconnected, he helped to connect it back and taped it too. The price to fix it also reasonable. If in future I need any help for fixing my laptop and tablets, I will ask his help again. Thanks.

Betty

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1 year ago

I had a great experience with this laptop service, technicians. Communication was clear and prompt throughout, and everything was explained honestly with no pressure or upselling. The team was professional, transparent about costs, and delivered exactly as promised. It’s refreshing to deal with people who genuinely care about good service. Highly recommended!

Walter L

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1 year ago

So impressed with the boss, he is honest, sincere & trustworthy. Most of all, he is full of experiences & definately expert in his field. You will never regret to come to this shop & deal with this boss. Keep up your great job !@

Pao Lin Seow